Festival Hire respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal details in accordance with the Australian Privacy Principles (APPs).
When you engage with us – whether by phone, email, or through our website – we may collect the following personal information:
Your name
Email address
Phone number
Event location
Event date
This information helps us deliver our hire services effectively and communicate with you about your booking.
We collect your personal information for purposes including:
Responding to your enquiries
Providing quotes and confirming bookings
Delivering and setting up your hired items
Managing your account and communications related to your hire
Improving our services
Your information is securely stored in our point-of-sale system, which is used solely for managing our hire operations. We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.
We do not sell or share your personal information with third parties for marketing purposes. We may share it with trusted service providers (such as delivery partners) when required to fulfil your booking.
You have the right to access and request correction or deletion of your personal information at any time. To do so, please contact us using the details below.
If you have any questions about this policy or how your information is handled, please contact:
Festival Hire
Email: party@festivalhire.net.au
Phone: 08 8244 9180